There has been an update on the Sony support pages pertaining to the water and dust protection for Xperia mobile devices that warns users not to submerge their smartphones.
The updated warning now reads, “Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.”
The new text went live last week, and it is a significant change in Sony’s tone, because previously Sony showed Xperia smartphones taking underwater photos in underwater promotional pictures.
More troubling is that Sony’s is still boasting in its ads that owners can take pictures with the camera of Xperia Z3 smartphone.
“You can even dive down to 1.5 metres with it. Just remember that all the covers for the micro USB port, the micro SIM slot, and the memory card slot must be firmly closed,” reads a section of the promotional webpage.
On the support pages it reads, “Remember not to use the device underwater.”
What’s wrong with Xperia?
Sony initially issued the statement for the Xperia Z3+ but now that same warning also applies to the Xperia Z5, which has the same IP rating.
The Sony Xperia Z3 and Z5 both have an IP rating of 65/68, which translates that the phones can withstand liquid under pressure for extended periods of time.
To attain the rating, the smartphones must be able to stay under 1.5 metres of water for 30 minutes without a leak springing. Both of the Xperia smartphones can do this. However, according to Sony, this does not mean that you actually can use the smartphone underwater.
Sony explained: “The IP rating of the device was achieved in laboratory conditions in standby mode, so you should not use the device underwater.”